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News and Information Article
HOUSTON, Aug. 4 /-FirstCall/ -- Continental Airlines (NYSE:
CAL) and Travel Incorporated, based in Duluth, Ga., today announced the
launch of a new dedicated Web site that allows travelers to check in for
their flights online. Customers who book their flights through Travel
Incorporated will now be sent an e-mail within 24 hours of departure if
they have not already opted to receive e-mails directly from Continental.
The e-mail includes a link to the Continental Airlines/Travel Incorporated
Web page, which allows customers to check in, print a boarding pass and
select or change a seat assignment all at one time. As a dedicated Web page
for check-in procedures only, access to continental.coms general Web site
is not permitted.
"This is the first co-branded airline/travel agency check in Web site
in the country," said Monisa Cline, staff vice president of North America
Sales for Continental Airlines. "Business travelers appreciate the
convenience of being able to expedite check-in, print their boarding passes
in advance, and go directly to the gate."
"Travel Incorporated has consistently been first to the market with the
next generation of service and technological innovations," said Mike Brown,
president of Travel Incorporated. "We are gratified that Continental
recognizes our unique technology capabilities in giving us this opportunity
to expedite our travelers check-in process. This initiative is another
example of Travel Incorporateds commitment to invest whatever resources
are needed to make the travel experience more convenient for our
customers."
Although Travel Incorporated is a launch customer, Continental is
currently in discussions with other travel agencies to further expand this
online check-in service.
Continental Airlines is the worlds fifth largest airline. Continental,
together with Continental Express and Continental Connection, has more than
3,200 daily departures throughout the Americas, Europe and Asia, serving
154 domestic and 138 international destinations. More than 400 additional
points are served via SkyTeam alliance airlines. With more than 43,000
employees, Continental has hubs serving New York, Houston, Cleveland and
Guam, and together with Continental Express, carries approximately 61
million passengers per year. Continental consistently earns awards and
critical acclaim for both its operation and its corporate culture.
In 2006, Continental Airlines won its sixth J.D. Power and Associates
award since 1996. The carrier received the highest rank in customer
satisfaction among network carriers in North America in the J.D. Power and
Associates 2006 Airline Satisfaction Index Survey(SM). For the third
consecutive year, FORTUNE magazine named Continental the No. 1 Most Admired
Global Airline on its 2006 list of Most Admired Global Companies.
Continental was also named the No. 1 airline on the publications 2006
Americas Most Admired airline industry list. Additionally, Continental
again won major awards at the OAG Airline of the Year Awards including
"Best Airline Based in North America" for the third year in a row, and
"Best Executive/Business Class" for the fourth consecutive year. For more
company information, visit continental.com.
Travel Incorporated, one of the Top Twenty travel management companies
in the United States, provides corporate travel management services and
proprietary technology solutions to companies worldwide, including 24-hour
travel reservation service, Web-based travel management reporting,
automated policy compliance auditing, dedicated account management, and B2B
travel- related application software. Founded in 1979, Travel Incorporated
is the developer of the groundbreaking GalaxyNet online travel management
reporting system, and serves as the Official Travel Company of the PGA of
America and The Ryder Cup Matches. For more information visit
http://www.travelinc.com or contact Tony Peter at (770) 291-4100.
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